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Teen Zone

Information for Teenagers

This page is dedicated for the young people. It is here to provide you information on what services are available to you by the GP Surgery. We are here to help for all your problems including medical, physical and psychological.




Do you know you can be seen on your own even if you are under 16?

From the age of 14, you can see a doctor without the presence of a parent or guardian. We are happy to just see you alone or bring a friend or a family member – YOU CAN CHOOSE!!!

All staff at this practice are discreet about your presence here and respect your privacy. We are here to listen to you without telling anyone about the issues you raise unless we are concerned for your safety and the safety of others. We will always discuss this with you first before disclosing the information to other relevant agencies. This is CONFIDENTIALITY. We will not say anything to anyone including your family, teachers, care workers without your permission. SHHhhhh….. SECRET…


Making an Appointment at your GP Surgery

Ring us at 01246 244040.

Opening hours: please see the opening time page.


Contraception and Sexual Health

If you need emergency contraception, then please do not be embarrassed. Please click here for information on emergency contraception and where to get it.

The sooner you get it, the more effective it is for protecting against pregnancy.


If you are worried about Sexually Transmitted Disease (STD)/Sexually Transmitted Infections (STI) then you can either see the doctor or the nurses.

Please look at the following website for more information.


If you do not want to see a member of our team, the following are other agencies who can help.

If you wish to start on a contraception, please make an appointment with the doctor or the nurses, even if you are under 16.

Stress and Mental Health


It is alright to feel stressed and it is common. Perhaps you are being bullied or abused, struggling at school/work or having issues with your family. You may feel life is out of control.

We are here to help.

Call and ask to speak to one of our doctors or make an appointment.

 We have some recommended resources here:mental health resources for young people

You can also consider looking at the following website for more information:

We would like to see you if you are feeling low, anxious or having thoughts of self-harm. Please make an appointment with us.

There is also a lot of information online. Please click here for the list of useful websites. 


Alternatively, you can consider asking your GP for a referral to ‘Build Sound Minds Derby and Derbyshire’.

Eating Disorder


Please talk to us if you are having a problem with eating, especially if you have been losing weight.

Or you could consult online via the website if you prefer. Have a look at for information and advice regarding eating disorder. First Step is the support offered within this area and you can self refer for help.

Remember, we are here to help, we don’t judge. We will listen to you and work out the best way to try and help you.

School and Nurse Councillor 


Other than your GP surgery, the school nurse or school counsellor can also be another option.

They will be able to offer advice and support around

  • healthy lifestyle choices
  • sexual health and relationships
  • emotional and mental health well-being
  • problems with eating




 **NEW digital counselling service for teens - Qwell**

Qwell is now live. Qwell is a digital counselling support service commissioned by NHS Derby and Derbyshire CCG that has been live since 1st September 2019 and is available to parents and carers of children and young people across Derby and Derbyshire.
The service provides a safe, confidential way for parents and carers of young people under the age of 18 to access emotional wellbeing and early intervention support that covers a range of mental health issues.
The service is free and requires no formal referral, instead only requiring the user to set up an account on the website. 

Qwell’s counselling team are fully qualified, under current professional membership and have years of experience as well as having access to a range of modalities in order to meet service user’s needs. The online counselling team are available from
12 noon to 10pm Monday-Friday and 6pm-10pm at weekends, 365 days a year, providing a much needed out-of-hours service for emotional support in an accessible and convenient way.

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